Google, tech support, and your parents

Google has entered the tech support arena: The short help videos are slick, and they’re appealing, at least to the target audience: a younger generation that is very tech savvy with parents or grandparents who are not.  One of my sons came across them and asked if I thought they would be helpful for his grandparents, who are in their 80’s.  I went to investigate. The Tech Support care package is a set of quick videos intended to make using Google products easier.  It makes sense.  You have a product.  You do a market analysis.  Where can you expand? Continue reading Google, tech support, and your parents

Creating a Comparison Matrix

Charles Bailey has published a very helpful bibliography (Digital Curation and Preservation Bibliography, v.1), from which the resources below were gleaned.  In addition, I have been adding resources to Mendeley, a research management tool: Digital Curation, Digital Library Best Practices & Guidelines, Digital Library Systems, and Metadata. Archival Management Software, A Report for the Council on Library and Information Resources, January, 2009 Wiki updates to Archival Management Software report to CLIR (above) Choosing a System for Managing Your Image Collection (from JISC), 2007 Collection Management and Creation Strategies for UC Special Collections and Archives, Summary and Features Matrix (pdf document, Continue reading Creating a Comparison Matrix

Too much marketing and not enough meat

A message to the SeniorServ list from Allan Kleiman alerted me to BigScreenLive. Since I’m always interested in what’s available for older adults, especially the ones with limited computer experience, I had to instantly check it out. Now, the upfront disclaimer here is that I haven’t actually tried it out yet, but I do see a few problems right off the bat. The first problem, which instantly affects their credibility with me, is when they state, right on the front page: Our goal is to make computing effortless and enjoyable. While our software runs on any PC, we also recommend Continue reading Too much marketing and not enough meat

DeLi redux

I wrote about this six months ago (here). I took out the modem on the old machine I had installed Deli on, and put in an Ethernet card. Since a new version of Deli had come out I decided to try it out again from scratch. The install went pretty much the same as the last time, but this time I tried to configure the local network during the delisetup part (after installation). The delisetup command (at the command prompt after logging in) goes to a text-based setup. (Note: if you try to go straight to a gui interface (by Continue reading DeLi redux

Flock browser for Macs

I have been slogging through applications, plug-ins, extensions, and widgets for anything related to blogs and blog posting on Macintosh (OS X). Since I download anything that looks like a possibility as I come across it, I invariably end up with a lot of stuff sitting around waiting for my attention. Sometimes it may be weeks before I actually get to a downloaded file, and have no idea what it is or why it’s there until I install it and try to use it. Such was the case with Flock, a browser for quick picture uploading. But it had mentioned Continue reading Flock browser for Macs