Google, tech support, and your parents

Google has entered the tech support arena: http://www.teachparentstech.org/watch The short help videos are slick, and they’re appealing, at least to the target audience: a younger generation that is very tech savvy with parents or grandparents who are not.  One of my sons came across them and asked if I thought they would be helpful for his grandparents, who are in their 80’s.  I went to investigate. The Tech Support care package is a set of quick videos intended to make using Google products easier.  It makes sense.  You have a product.  You do a market analysis.  Where can you expand? Continue reading Google, tech support, and your parents

Administrators vs. Technology

Somehow this post got lost in the drafts folder.  But since it’s an enduring topic, it’s still current. A friend has some advice for library administrators:  The Top Ten Things Library Administrators Should Know About Technology.  It’s not a new subject, but it’s a topic that is being discussed openly more and more.   One gets the impression administrators are actually beginning to realize computer technology is not only not going to stand still, it is moving on at a dizzying pace that demands attention. Now Roy Tennant is one of those icons in the library technology world who is Continue reading Administrators vs. Technology

Creating a Comparison Matrix

Charles Bailey has published a very helpful bibliography (Digital Curation and Preservation Bibliography, v.1), from which the resources below were gleaned.  In addition, I have been adding resources to Mendeley, a research management tool: Digital Curation, Digital Library Best Practices & Guidelines, Digital Library Systems, and Metadata. Archival Management Software, A Report for the Council on Library and Information Resources, January, 2009 Wiki updates to Archival Management Software report to CLIR (above) Choosing a System for Managing Your Image Collection (from JISC), 2007 Collection Management and Creation Strategies for UC Special Collections and Archives, Summary and Features Matrix (pdf document, Continue reading Creating a Comparison Matrix

The Digital Age, Books, and Libraries

There’s a lot of flag waving (especially by alarmed librarians) about the imminent demise of the book and libraries.  Actually, that’s not true.  The librarians are trying to fend off those who are buying into the idea that printed books, and libraries as we used to know them, are pointless vestiges of a prior era.  The debate has been picked up by the New York Times, which is getting a lot of press (sorry) lately. The biggest issue, which is only obliquely hinted at in the arguments floating around, especially those in the Times opinion piece, is accessibility. I have Continue reading The Digital Age, Books, and Libraries

Computer Classes for Libraries and others

I promised this long ago, so it’s way past time to get these posted. Feel free to modify and reuse these.  They are provided under a Creative Commons Attribution, Non-commercial 3.0 license.  If you require other terms, leave a comment with your contact information, and I will get back to you.  Please note the powerpoint files are rather large (>4MB). portablesoftware This is a powerpoint program covering Portable Software:  what it is, how to install it, where to get it, and how to use it.  There are two handouts that go with the program: Install Portable Software and Start Portable Continue reading Computer Classes for Libraries and others